1. Introduction
Health & Medicine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for online medicine ordering and pharmacy services.
2. Information We Collect
2.1 Personal Information
- Registration Data: Full name, phone number, email address, pharmacy name, district, police station, pharmacy address
- Identity Verification: National ID (NID) images for pharmacy owner verification
- Contact Information: Phone numbers and email addresses for communication
2.2 Technical Information
- Device Information: Device ID, operating system, app version
- Usage Data: App interactions, product searches, order history
- Network Information: Internet connectivity status for app functionality
2.3 Camera and Storage Access
- Camera: Used for taking NID photos during registration
- Storage: Used for reading/writing images and app data
3. How We Use Your Information
- Account Management: Create and manage your pharmacy account
- Verification: Verify pharmacy owner identity through NID documentation
- Order Processing: Process medicine orders and deliveries
- Communication: Send order updates, notifications, and customer support
- App Improvement: Analyze usage patterns to improve app functionality
- Compliance: Meet legal and regulatory requirements for pharmacy operations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: Third-party services that help us operate the app
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
5. Data Security
We implement appropriate security measures to protect your information:
- Secure data transmission using HTTPS protocols
- Authentication tokens for secure API access
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
7. Your Rights and Choices
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
8. Permissions and Their Purpose
- Internet Access: Required for API calls and app functionality
- Network State: Check connectivity for better user experience
- Camera: Take photos of NID for verification purposes only
- Storage: Save and access images and app data locally
- Vibrate: Provide notification alerts
9. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: mmodumadicenmart@gmail.com
Phone: +88 01988-214700
Address: Dhaka, Bangladesh
Website: modumadicenmart.com
14. Governing Law
This Privacy Policy is governed by the laws of Bangladesh. Any disputes arising from this policy will be resolved in the courts of Bangladesh.
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.